Affirma Consulting is looking for UX Researcher to join our team. As a researcher, you strive to understand customers’ goals, pain points, and expectations while considering business goals and requirements. In this role you will collaborate with project managers, UX designers, visual designers, engineers, and marketers. A successful candidate will influence the user research process and know when to conduct varying methods to uncover relevant insights. You will engage with a variety of clients, from those launching their first website to technological innovators like Microsoft, Google, and Amazon.

Affirma Consulting is a fast-growing, full-service technology consulting agency headquartered in Bellevue, WA with offices in: Arkansas, California, Texas, Nevada, Ireland, Romania, India, and Australia. Ranked one of Puget Sound Business Journal’s “Best Workplaces” and “Fastest Growing Companies”, Affirma is expanding its presence and hiring many talented individuals. We offer exciting projects, a relaxed culture, and a flexible work environment. Employee satisfaction, customer satisfaction, and providing our clients with the best solutions are at the center of what we do at Affirma. Visit our site to learn more about what Affirma offers: https://www.affirma.com/about/careers

What You’ll Do

• Bring user-centered design (UCD) research methods to digital solutions from concept to product testing

• Work with clients to understand and distill complex problems into elegant, informed solutions

• Identify and execute the best methods for user research and testing within client constraints
• Understand and conduct primary, secondary, exploratory, and evaluative research methods
• Distill, organize, and communicate your findings to cross-functional team members and clients
• Integrate with other senior cross-functional teammates (UX and Visual Design, Development, Engagement Managers, and Project Managers) to produce best-in-industry solutions for projects
• Present and explain findings directly to the client to increase empathy
• Produce research insights that will impact the design of the product
• A clear passion and enthusiasm for learning and pursuing your expertise

What You Bring

• 2+ years of experience in user research
• Experience with remote testing tools
• Bachelor’s or MS in a human behavior-related field (or equivalent and demonstrable work experience)
• A portfolio or case study(ies) to show an example of previous research deliverables
• Experience reviewing existing systems and processes to identify UX issues and develop recommendations
• Familiarity with analyzing findings, documenting, and articulating results for clients

Soft Skills:

• Approach design engagements and challenges with an open mind
• Organized, self-directed, and self-sufficient
• Work independently and in groups as needed with a variety of skill sets and experience levels
• Stay up to date on emerging technologies, design trends, tools, and methods
• A drive to grow in your craft and knowledge share with teammates
• Experiment with emerging technologies, trends, tools, and methods
• A passion for learning and pursuing your craft and guiding others
• Strong written and verbal communication skills

Bonus Points (but not required)

• Experience working in freelance or consulting
• Proficiency with accessibility
• Experience working in the agile methodology

Why Affirma?

• One of Washington's Fastest Growing Private Companies & Top 100 Best Companies to Work For (According to Seattle Business Magazine and Puget Sound Business Journal)
• Casual environment, surrounded by incredibly intelligent and motivated co-workers, and a performance-driven culture
• Flexible Schedule
• Opportunity for growth
• Great location, great people, exciting projects, and tons of fun.

Affirma is an Equal Opportunity Employer and does not make employment decisions or otherwise discriminates based on race, creed, color, national origin, sex, military status, sexual orientation, or the presence of any sensory, mental, or physical disability, genetic information, or any other category protected by law.