International Operations Manager
About Us
With 20+ years in business, we are a people-first logistics and transportation management company delivering best-in-class domestic and international solutions. We believe how you get there matters—for our customers and our people.
Position Overview
The International Operations Manager leads air and/or ocean import and export operations, ensuring efficient, compliant, and profitable freight movement. This role manages teams, customer and carrier relationships, and drives performance using CargoWise and operational KPIs.
Key Responsibilities
Oversee end-to-end international import/export operations
Drive gross margin growth and elevate customer experience
Analyze KPIs and performance data to improve operations
Lead, mentor, and develop a high-performing operations team
Manage escalations and serve as the primary operational contact
Strengthen relationships with customers, carriers, and global agents
Ensure full compliance with international trade regulations
Qualifications
3–5 years of international, LTL, FTL, or expedited operations experience
1+ year managing direct reports
CargoWise Certified Specialist (or ability to obtain)
IMDG and/or IATA Dangerous Goods certification
Strong leadership, communication, and problem-solving skills
Why Join Us
Growth-focused, people-first culture
Leadership development opportunities
Competitive compensation and bonus structure
Ready to grow your career? Apply today and send your resume to Jacqueline.robinson@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
