Mitigation Manager in Smyrna

• Lead a team of hardworking individuals serving others within your community
• Make a difference for others that have had a disaster strike their property
• Take pride when your team completes mitigation projects on budget with an exceptional customer experience
• Be empathetic and show a sense of urgency while communicating through modern technology
• Lead a team of hardworking individuals serving others within your community
• Make a difference for others that have had a disaster strike their property
• Take pride when your team completes mitigation projects on budget with an exceptional customer experience
• Be empathetic and show a sense of urgency while communicating through modern technology
• You are essential to coordinate teams effectively and ensure that jobs are performed profitably
• Vision: To provide extraordinary care while serving people in their time of need
• Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications
• Focus and dedication to providing excellent customer service
• Assist other team members when needed and foster a positive working relationship with other departments
• Be a great representative of our brand!
• Ensure your crews are ready at all times and every morning to handle the day through a team huddle
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinion
• Re-inspect job sites for quality control
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner
• Maintain inventory of clean, properly stocked and organized trucks along with all company equipment
• Be accessible by phone and participate, as necessary, in the on-call schedule
• Oversee all Mitigation Submissions (Xactimate and Symbility proficiency is required)
• Estimating new losses
• Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
• Re-inspect job sites for quality control.
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
• Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.
• Oversee all Mitigation Submissions (Xactimate and Symbility proficiency is required)
• Estimating new losses.

Qualifications 

• 5+ Years Mitigation Experience
• 5+ Years Management Experience 
• IICRC Certifications a plus
• Fluent in English
• Valid Driver's License w/ Clean Driving Record