Job Description:
As an Account Manager, you will play a key role in maintaining strong client relationships and ensuring high-quality service. You will:
Manage a portfolio of client accounts, handling day-to-day service needs including renewals, policy changes, certificates, and questions.
Deliver prompt, professional customer service by addressing client inquiries and resolving issues efficiently.
Collaborate with producers and carriers to market new and renewal business.
Identify opportunities to enhance coverage and provide tailored solutions to client needs.
Maintain accurate records and documentation within the agency management system.
Ensure compliance with internal procedures and industry standards.
Build and maintain strong working relationships with carriers and internal team members.
Stay current on industry trends, carrier guidelines, and licensing requirements.
Qualifications:
3+ years of experience in insurance account management.
Active insurance license (required).
Experience with agency management systems, preferably Applied Epic.
Strong attention to detail and organizational skills.
Excellent communication and problem-solving abilities.
Ability to work independently and as part of a collaborative team.
Proficiency in Microsoft Office and carrier platforms.
If you’re seeking a role focused on client service and long-term career growth, we’d love to connect. Please reach out to Gabby Rein at 612.284.5295 or email your resume confidentially to gabby.rein@gogpac.com.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
